Welcome to Footwear Everyday! These Terms and Conditions outline the rules and regulations for using our website (www.footweareveryday.com) and purchasing our products.

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website.

1. Our Customers

Footwear Everyday caters to fashion-conscious individuals seeking comfortable, stylish footwear including:

  • Casual shoe enthusiasts (Boat Shoes, Loafers, Sneakers)
  • Fashion-forward customers (Flats, Heels, Oxfords)
  • Practical footwear shoppers (Boots, Sandals, Athletic Shoes)

Our products are designed for customers who value both comfort and style in their everyday footwear.

2. Website Use

2.1 User Obligations

When using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Not use the website for any illegal or unauthorized purpose
  • Not reproduce, duplicate, copy, or resell any part of our website without permission
  • Not engage in any activity that may interfere with the proper working of the website

2.2 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Footwear Everyday and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe all products on our website. However, we cannot guarantee that:

  • Product colors will display exactly as shown due to monitor variations
  • All product features are error-free in description
  • Inventory is always available

3.2 Pricing

All prices are listed in US dollars and are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase which we may accept or decline. Orders are typically processed within 1-2 business days.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You agree to provide current, complete, and accurate purchase information for all transactions.

4.3 Shipping

We ship globally (excluding some remote areas in Asia and other regions) with the following options:

  • Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery time: 10-15 business days after shipping
  • Free Shipping: Available for orders over $50. Carrier: EMS. Delivery time: 15-25 business days after shipping

Delivery times are estimates and may vary depending on destination and customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible:

  • Items must be unworn and in original condition
  • Original packaging must be included
  • All tags must still be attached

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on sandals that show signs of wear or have been tried on without protective foot coverings.

5.3 Return Process

To initiate a return or exchange:

  1. Submit your request within 15 days by emailing [email protected] with subject “Return/Exchange Request”
  2. Include your order number, product details, and reason for return/exchange
  3. Wait for approval (we’ll respond within 2 business days with instructions)
  4. Ship your return using the provided label (return shipping costs are customer’s responsibility)
  5. Receive your refund or exchange once we process your return

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. The refund will be issued to your original payment method. Original shipping fees are non-refundable.

6. Damaged or Defective Items

If your item arrived damaged or defective:

  1. Contact us within 3 days of delivery at [email protected]
  2. Include photos of the damage/defect
  3. We’ll arrange free return shipping and expedite your replacement

7. Limitation of Liability

Footwear Everyday shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the service
  • Any unauthorized access to or use of our servers and/or personal information
  • Any interruption or cessation of transmission to or from our service
  • Any bugs, viruses, or similar that may be transmitted through our service

Our maximum liability for any claim related to our products or services is limited to the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Contact Information

For any questions about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Mail: Footwear Everyday, 694 Holden Street, San Diego, US 92101

We aim to respond to all inquiries within 24 hours during business days.